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Back when ... Chicago En Bref, 2007

You’ve seen the results, you may have watched some matches, and you probably spotted some stained glass windows on the photos.

But you probably didn’t even realise that the Windy City Open is being staged on the 9th floor of the University Club of Chicago.

It’s an amazing place, with some amazing people, and last time they had a glass court there, back in 2007, SquashSite was there.

All about the UCCO, in nine episodes of En Bref ...

Chicago En Bref , Issue #1
Everything you never knew you needed to know about the Windy City Open

ARRIVING AT THE CLUB

I didn’t have a clue what to expect when I stepped out of the cab that took me from Chicago Airport straight from Toronto to East Monroe Street. The University Club of Chicago. Say what?

It’s a private club. Everything is in the same building. They get the court bit by bit in the lifts to a upper floor. Come again? They have rooms within the Club itself, the dress code is very strict, it’s a very historical traditional environment… Oh great.

In other words, not that comfortable with the whole idea, the Frog was…

But the minute I saw the ravishing smile of Oscar at the entrance, and then the warm, engaging, efficient welcome from Dee Willbee, Front Office Manager, I knew I just entered a different world.

I know what you think. “It’s all for snobs and rich people”. Well, it’s not a cheap membership, I give you that, but it’s not that expensive considering the services/quality you get, and I’ve seen worse prices in the States or Egypt, I assure you.

No. It’s not that. It’s the attention to detail, the desire to make your stay here a great experience, the relationship that is immediately created between the staff and the guest. I don’t think I’ve ever experienced that to this extent before anywhere else…



Immediately, the rules are set. And I like that.

No money to be exchanged here. All is put on an account that you sign for. No tipping either in the club. And that, my friends, is the best news. I hate the feeling that people are nice to you just because they expect an immediate cash return. Mobile use limited to certain areas. Like the smoking. The dress code…

All is explained to you very simply. Quickly. You are given little leaflets to help you find your way around the 14 floors. To find exactly what you need when you need it.

Then you are taken to your room. Nice size. Beautifully decorated. Huge comfortable bed. Lovely bathroom. Large cupboard/draw space. Quiet. Free wireless on each floor.

P.E.R.F.E.C.T.

After unpacking, rest, and then, food. There again, Dee's recommendation is impeccable. She sends me a menu of a restaurant near to my room, to check that it’s to my liking, and then books a table for me in the exact restaurant I needed at that particular time…. That’s talent and professionalism….

After a delicious and quite reasonable meal, I’m walking back to the Club when I hear a “Framboise!” coming from a taxi. Stacey Ross and Scott Handley are just arriving from the UK.

Que la fête commence… May the show begin…

Chicago En Bref , Issue #2
Everything you never knew you needed to know about the Windy City Open
At the UCC: #1, the Lobby ...
BEHIND THE SCENES…

Behind the Infor Windy City Open, you’ve got a lot of people, but the main guys are John Flanigan, who arrived here eight years ago, with his 8 month old baby boy and wife during a cold winter day, and who was also welcomed by Oscar (like me, is that a sign), and Steve Bacigalupo, the  Special Operation Manager here at the University Club...

Let’s start with John Flanigan. He started as the squash pro 8 years ago, but as his boss said, “he was so hopeless at his job” that they moved him up to Athletic Head of Department…

John is the soul of the Windy City event. All the pros absolutely adore him. So, during this week, we’ll give you the opportunity to meet up, discover, and fall under the charm of this eclectic American charismatic squash lover, who has done everything in the book, and out of it too…
   




John Flanigan, Part One ...

John Flanigan is the Athletic Director at the University Club of Chicago. He is also the Tournament Director for the 2007 Infor Windy City Open. He directed the U.S. Open Squash Championships in Minneapolis, Minnesota in 1996 and 1997.

Who are you???

I grew up in a small town, New Albany, Indiana, and I am the youngest of seven children. Everyone in my family played tennis, so I grew up playing junior tennis tournaments, but eventually kind of burned out, even though I did play some competitive collegiate tennis as well.

In my college years I spent a year at the University of Strasbourg, France. After graduating with a degree in English and French from Manchester College in Indiana, I got married to Michele Zurakowski. Michele and I wanted to go back to Europe, and I wasn't sure of my career path, so we moved to Lublin, Poland to teach English as a foreign language. This was a post we got through Brethren Volunteer Service, an international peace and social justice volunteer group similar to Peace Corps.

I was kind of a drifter still, and after a year in Poland moved back to the USA and did a variety of things for a few years: worked as a French boulanger / patissier with a French baker in Louisville, Kentucky, played guitar in a garage band, worked as an assistant guide and camp cook for my sister's wilderness adventure company in Durango, Colorado, then I worked as a candy maker in Durango at the Rocky Mountain Chocolate Factory. After more than a year in Colorado my wife enrolled as a graduate student at the University of Minnesota in Minneapolis - St. Paul.

When did you turn to squash, and why...

When we moved to Minneapolis in 1986, I saw squash being played for the first time while I was working as an attendant at the Minneapolis Athletic Club. This was a part-time job I had while I was trying to publish fiction and poetry. I saw two D players playing North American Hardball.

As a former collegiate tennis player, I watched these guys play and thought, this is the dumbest game I've ever seen. About a month later I was stringing racquets for some extra cash at the Commodore Club in St. Paul, Minnesota when I saw two of the top players in the nation playing and I thought, "whoa, that looks cool, maybe I should try it out."

With some encouragement from the Club pro, John Jasinski, I quickly became hooked on the game. I enjoyed the physical, psychological, and emotional demands of the sport - not to mention the joy of mastering the racquet skills! I can still remember the first time I hit a volley into the nick intentionally!

Although I started with hardball, I quickly began training with the ball the rest of the world plays with and liked it even more. One of the major things that attracted me to squash was the people. Squash players I met were from all over the world, worked in a variety of professions, were very friendly and keen to help new players get going in the game. I also found them very social, interesting, and witty.

Why did you choose Chicago, and how long have you been coaching in the club?

I had been working happily in Minneapolis for about 14 years when I got a call from some University Club of Chicago members who were on a search committee to find a squash pro for the club. I knew one of them, but I wasn't really interested in the job...I had been living in Minneapolis for 14 years and loved it there. They had to really pester me to get me to submit a resume.

When I finally did, they invited me down to the Club for a weekend in Chicago. I quickly saw the opportunity at the Club...they had a great core group of players, a reputation for excellence and incredible potential to be one of the best squash programs in the country. My first son Aidan, had just been born, Michele had completed her Ph.D. in Rhetoric and was teaching at the College of St. Catherine, so it was a tough decision, but I'm certainly glad we made the move.
  
In part two ... The Club and the Open
 
Chicago En Bref , Issue #3
Everything you never knew you needed to know about the Windy City Open
At the UCC: #2, Floor 2M, Owls & the Billiard Room
John Flanigan, Part Two ...
 
Describe this stunning club…

The University Club is a unique place.

Although it is very traditional as a premier downtown business, social and dining club, they are actually very progressive in many ways - they aren't afraid to change, they have a historic tradition of arts, literature and education, and the membership is a friendly, very diverse group of professional people.

Club programs feature speakers on public policy, contemporary artists, the economy, wine connoisseurs, etc. and encourage member involvement. For example, as an amateur guitarist I helped some other Club members start a Performing Arts Guild where members perform four times a year at the Club bar. It has been great fun to see the musical talent so many people have who aren't professional musicians.

Although squash is the only sport we play at the Club, the Athletic areas offer a very high quality level of personal training and innovative exercise classes and programs as well as a swimming pool and massage services.

There are over 200 squash players who pack our four squash courts and our one hardball doubles court. Future plans of the Club include significant expansion of the Athletic areas. The Club also has sixty-two guest rooms, several of which face Lake Michigan and Michigan Avenue.

Finally, the Club is an architectural gem. Located right on Michigan Avenue, the Club faces Lake Michigan and is located directly across the street from Millennium Park - a grand public space that is being hailed internationally as an architectural achievement.

Windy City Open : quick history ...

The Windy City Open was started 25 years ago by members of the Illinois Squash Racquets Association.

That was the first year they had both a professional (hardball) and amateur draw. North American hardball superstar Mark Talbott won the tournament for twelve consecutive years!

Since then past champions include John White, Nick Matthew, Paul Price, Thierry Lincou and David Palmer, just to name a few.

Over the past six years I have worked hard with the tournament sponsors, the tournament committee, the Chicago squash community, the University Club Staff and the PSA to build the tournament up to an international world-class event.

Best Moment:

Two year’s ago’s final between Amr Shabana and John White. Our tournament chairman, Carter T. Kennedy, had the idea to set out noisemakers and party favours for fans to make noise and cheer the players on. It was a great atmosphere.

Worst Moment:

That's easy. The first year we put the glass court in the Club's magnificent Cathedral Hall on the 9th floor, there were several pieces of the court that were extremely difficult to get in.

For about two hours it looked like we might not be able to get the court set up in the building. But Chicago is known as "The City that Works," and thanks to the Club's General Manager, John L. Spidalette and Chief Engineer Marty Keane, we found a way. However, I got a lot of grey hair in those two hours!


  

OWL AWAY


All over the building you’ll find Owl symbols. Not that they prevent you from sleeping at night as I originally thought, as in France it symbolises sleepy people, but because since 1887 the Owl is the symbolic figure and constant reminder of the membership’s reverence for knowledge and learning.
 

And the University Club of Chicago lives up to its wisdom and continuing education symbol, as even today, employees wishing to continue or resume studies can do it with the financial support of the Club. I like that…

While you sleep, the owl keeps vigil…

Court building in progress in Cathedral Hall ...
Chicago En Bref , Issue #4
Everything you never knew you needed to know about the Windy City Open
At the UCC: #3, Floor 2, President's Bar & Michigan Room

BECOMING A MEMBER
OF THE UNIVERSITY CLUB

Situated at the corner of Michigan Avenue and Monroe Steve, at the eastern gateway of the city, this magnificent 14-storey unique blend of American skyscraper and Gothic architecture is purely breathtaking.

The University Club of Chicago, started rather modestly more than a century ago by a small group of college students with a simple goal, to create an environment in which excellence thrives, is an original and private club, with roughly 2100 “resident members”, as in live and work within 40 miles radius, and 900/1000 non resident members.

But waving your cheque book here won’t do any good to become a member. First, you need to be a University or College Degree for an accredited four year institution. You also need to be nominated, seconded and recommended.

You then go through an interview process with the committee. Then your name as a prospective member is posted in the lobby for 15 days. If there are not objections, the candidate is elected to membership by vote of the Committee of Admissions.

WHAT DO YOU GET?

It’s all worth it. Because from the moment you are accepted, you are cared for, and spoiled rotten. They keep you busy too, you’ve got so many activities, so many advantages to be a member here, athletics (squash, fitness, swimming pool/SPA), catering, special events, kids corners, food and beverage, the Tower Club (on the other side of Chicago), reciprocity with over 150 clubs all over the world, and of course, the famous “societies” extensive range to choose from.

What the heck is a society you may ask? It’s what could be defined as a group of like minded people that enjoys each other like minded activities, like diving, gardening, bridge, hunting, young parents, Château 76 (Fine Wine), gold, Performing Arts Guild, and I’m probably missing a few.

Each society offers at least 4 events a year. Take the diving for example. You are sent with a group of 20 divers to the Caribbean’s for 3 weeks, all catered for, and you get your official diploma at the end of it… Can’t be bad…

What does it means becoming a member of the University Club? From where I stand, from what I understand of the whole process, it means that “you’ll never walk alone ever again”, mate.

I’m only passing here. And they make me feel like belong here. Imagine if I was really a member…
 



THE KIDS AT THE UNIVERSITY CLUB


You must have heard of the superb initiative of Metrosquash, born in 2005 to try to get children from all environments to discover squash. I had already met with David Kay in New York, and seeing him again in Chicago, surrounded by stars in their eyes kids discovering squash for the first time in such a magic surrounding was a real pleasure.

”In late 2005” he said, “our inaugural class of students, their parents and their school embraced a game they had never heard of and accepted the challenge of committing to a fun and rigorous program. 90% of them improved their grades, became avid squash players, and benefited from exposure to cultural activities. Our students have begun a journey through which they can craft an exceptional future. We have just begun to have an impact.”

And the University Club has played its role, of course… “The University Club of Chicago is a vital partner, and has increased its commitment of facilities and work study employees. Their squash community has given generously of its time and resources to help us to thrive…”

Guys, I don’t know how you are doing it, how you are making it work. But keep at it. It's working…
 
MY NAME IS…

You may remember this Liza Minelli song that started “My name is Liza, with a z….”

Well today, we nearly had a diplomatic incident when poor adorable wouldn’t hurt a fly New Zealand Ref Wayne Smith was struggling terribly with my compatriot Laurent Elriani’s name.

To the point where an exasperated and proud Corsican stopped and stated “My name is E.L.R.I.A.N.I, not… whatever you are saying. ELRIANI”.

And it didn’t miss. From that moment on, the poor bloke was totally panicked, was hesitating and dreading every decision that would have involved Laurent's family name!

But it got better when fellow Canadian Graham Waters gave him pronunciation lessons…

Why on earth are we allowing non Anglo-Saxons to play squash is beyond me really…
 

DRESS CODE…

If you’ve ever met Stacey Ross, you know that he normally “presents” not too bad, and has even been considered by a few ill advised females as attractive, bless them.

But the lady at the entrance of the restaurant was not impressed by his or Scott Handley’s outfit, and refused them the entrance, as they were wearing casual sportswear and squash shoes.

Off they went back to their room, and as they made their second entrance, the same lady, smiling but still dubious, went out of her station to check Mr Ross shoe wear before admitting us to the Restaurant.

I told you, attention to detail…
 

Chicago En Bref , Issue #5
Everything you never knew you needed to know about the Windy City Open
At the UCC: #4, Floor 8, the Library

BEHIND THE SCENES:
DEE WILLBEE


Don’t misunderstand me. Everybody has been terribly nice with me since the first moment I stepped foot in the Chicago University Club. But Dee… She is special.

Born in Michigan, well, some have to I guess, surrounded by Lakes which is annoying in her case as she suffers of fear of drowning, Dee Willbee, 29, worked as the Night Manager for an immense Sky and Golf resort, with an interesting job, but as the company was between owners she knew she had to move forward.

Taking all the risks, she came to the City of Chicago in search of a job opportunity, which presented itself only weeks after her arrival, as she got an interview for the position of Front Desk Manager.

And she got it.



"I’m so glad to work here, my ultimate goal was always to work in a private club, as we are able to develop a real relationship with our members. That’s why I chose this business, to be able to meet the people of course, but to really establish a sincere and real relationship with our guests."

She makes you feel it too. At first, when she tells you “call me if you need anything” you think it’s only a polite phrase. But soon you realise that no, she means it. She is there to help YOU. And she did, time and time again during my stay here.

John Flanigan, part three  ONE  TWO

Let’s talk about your family life. Is your wife/children invested in squash/sports as well?

My wife used to play some recreational squash, but doesn't anymore. I think if there were courts in the village we live in she would start playing again. My two sons, Aidan (8) and Cian (6) both already play some squash and tennis and really enjoy the game. Whenever I make it to the semis or finals of a tournament they come to watch me play, and I absolutely love having them there.

Three words to describe squash:

An intense, beautiful rush.

What are your ambitions for your club, your event, and your life…

For the University Club:
The Club is constantly striving to improve its already solid reputation as one of the best city clubs in the USA, and it's great to be a part of those efforts. I want to continue to play a major role in keeping Athletics a vibrant part of the University Club experience. I also want to help our Club members stay healthy and young at heart to fully enjoy and meet the challenges and pleasures of life.

For The Infor Windy City Open:
To keep the event among the world's top ten and make the event profitable for everyone involved - the Players, the Sponsors and the Club.

For my life:
To live my life fully in the present moment, to be a good father, and to help anyone I can reach their potential. Oh, and to have a winter home in Jamaica.

Your worst fear.

Actually a goal of mine for the past two years has been to live my life without fear. But if pressed I guess I would have to say anything bad happening to my family.

Your best sport/coaching memory.

One of my favourite memories as a competitor was two years ago in the finals of the 40+ division of the Windy City Open. I played John Siedell, the Head Squash Pro at the Toledo Club. John is a good friend of mine and we had never competed against one another. We had a great 5-game match in which I fought off four or five match balls in the 5th game and managed to win. John cursed me as he picked me up in a hug after the match. It was a perfect example of some of the things I love about squash--intense competition and friendship.

As a coach, my best memories centre around coaching players to victory during tournament matches. I love the challenge of figuring out what my player needs to do to maximize his strengths and expose his opponent's weaknesses.

How do you see the future of squash in the US.

Squash is really growing in the U.S. but for it to really get up to the next level, it needs to be more accessible to more people. I really see the lack of courts as a major obstacle.

Chicago is a city of 12 million and we have approximately 30 international sized singles courts - that's sad! The obvious question is how do you get more courts built in more Clubs across the country? There's no simple answer to that, but if U.S. squash could market the game more at Club Industry conferences and schools as well as foster the growth of more teaching professionals in the US, it could come together.

I am probably biased about this, but my experience over the years is that teaching professionals are primarily responsible for growing the game. Their involvement in clubs and schools plus their ability to create and execute programs, recruit and educate players is paramount to growing the game. I hope that PureSquash's instructional videos will one day play a role in educating new players in schools and Clubs about the game.

And globally.

The world seems to continue to get smaller and I think that's been great for squash. The Windy City Open amateur draw had players last year from the USA, England, Mexico, Brazil, Canada, Columbia, Pakistan, India, South Africa and Australia. The economic growth and development of China also seems like a great opportunity for squash - just think how many people would be playing squash if 30% of China's badminton players also played squash!

And finally, there is the elusive dream of Olympic Squash. That would certainly help the sport's exposure on a major scale. I also think that, as technology just gets better and better, as well as less expensive, the ability to really perceive the excitement of a hard-fought squash battle on television or the internet will help more people get interested in squash.

Thanks so much for this opportunity to share my thoughts and passion about squash with you and your Squash Site Audience. Squash Site is awesome and we are excited and proud to be associated with the site.

FINAL WORD:  Squash is serious fun!
DON’T OPEN THAT DOOR!!!!

Feels like a horror movie, doesn’t it, but it could become one if you were not careful… One of the doors of the corridor right behind the squash court on which we played the first round of the qualifiers is actually a fire exit, but opens over a building site of a future construction to be somehow associated to the University Club.

And that makes it quite scary from a distance!

But the story doesn’t end there… As Legacy, the construction company for the new building, needed something called air rights - don’t ask, not a clue - the Club was able to negotiate an extension with a sky bridge at the 11th level between the two skyscrapers.

And the club will then benefit from four new courts… Clever…
 
Chicago En Bref , Issue #6
Everything you never knew you needed to know about the Windy City Open
At the UCC: #5, Floor 9, Cathedral Hall
A NEW STAR
IS BORN…


With all my travelling, I’ve seen a lot of Masters of Ceremonies, including the Legend, the Voice of Squash, Mr Robert Edwards. But as he is about to retire, PSA must be starting to look for candidates to replace the Legend in the few months to come…

Well guys, I strongly suggest you put Simon Parke’s name at the top of the list.

His knowledge of squash is faultless, he’s got the respect of all the players, he’s got the wit and the assurance that comes with experience. Plus the charm…

And boy does he work! He’s got his laptop with him at all times, with his notes, he talks with each and every player way before they get on court… To tell you the truth, we are probably the only ones here who have been watching all the matches from start to finish…

So, ladies and gentlemen, I’m officially proposing Sir Simon for the position of PSA MC…

"First, this was a new challenge for me, and that was the first thing that tempted me in this adventure. Two, I love Chicago, and three, this is one of the best tournaments in the word, so I knew I was going to be able to see some fantastic squash.

"How could I refuse…"


CATHEDRAL HALL…


You’ve seen the pictures, you’ve seen the stained glass windows… But what is the history behind them…

THE ROOM ITSELF

We’ve got the English to blame, yet again, for the inspiration of this original hall. Mr Martin Roche studied Tudor Gothic in England before drawing the plans for the building, and he designed Cathedral Hall to resemble a medieval banqueting hall in the Chelsea District of London, only on a larger scale. The name of the original? Crosby Hall, originally built in 1446.



THE STAINED-GLASS WINDOWS

They were designed by Frederic Clay Barlett around 1909. How many are there? Fourteen in all. Six on Monroe Street, Four on Michigan Avenue, two in the alcove, three on North Wall, and two in the alcove, Michigan Avenue side.

Each of these windows are actually window groups, each consisting of four tiers, with every row comprising five smaller lancet windows, separated by stonework. At the top of each window there is a sign of the Zodiac.

It was Barlett’s idea that seven of the large windows would represent college disciplines which could lead to professional careers, that is Literature, Law, Science, Religions, the Arts, Music and Commerce. The windows are so inscribed.

Five other windows contain the seal of 65 colleges or universities attended by many members of the club. And the last two? They are in the alcove and represent the US Navy and Army.
PSA REFEREEING INNOVATION IN CHICAGO…
We are all conscious that refereeing could be/should be improved. But how do we do this? That’s another story…

Well, PSA board members along with referees and of course the benediction of John Flannigan, tournament director here in Chicago, will be piloting a three-referee system.

Refereeing squash can be subjective and the view of one central referee is frequently blocked, making the decision more difficult to make, and using a new 3-referee method should benefit the quality of play and the refereeing decisions…

So we will all give it a try in the second round of the competition, with the understanding that; one, the players need to give it their full support, including their potential participation as a side wall referee, and two, if the system doesn't seem to work, we would immediately revert to the traditional marker/referee system.

Good luck everybody…..

GUIDELINES FOR THE
THREE REFEREE SYSTEM

1. The central ref is also the marker, two side referees are placed behind the back wall on each side, and the right side referee will keep score as a backup.

2. Every appeal for a let (including balls you think are not up, down or out) will be decided by all 3 refs simultaneously and ONLY the final decision will be announced. In the unlikely event of three different decisions, (let, no let, stroke), the final decision will be Yes Let.

3. Each ref should make their decision and shall signal it before looking across to see what the other two have given (including the Central Ref).

4. All appeals of marker calls or non-calls at the end of a rally will be decided in the same way (i.e. majority rules).

5. Players can address the Central Ref, but dialogue must be kept to a minimum.

6. The central Ref has SOLE responsibility for time, injury and conduct rulings.

The hand signals will be as follows:

   Let = Thumb and forefinger in the shape of a L
   Stroke = Clenched fist
   No Let = Hand held out flat
   Ball down/not up/out = Thumb down
   Ball up/in = Thumb up

Chicago En Bref , Issue #7
Everything you never knew you needed to know about the Windy City Open
At the UCC: #6, Floor 12, Gallery & Gym
THREE REFEREES:
SO FAR SO GOOD…


If you read my articles regularly, you must know that I didn’t like the third ref “side wall” ref system that was used in Toronto, that poor bloke on the side having the right of life or death from the worst position ever.

So I was quite dubious the minute I heard the words “3 ref system”, but was soon reassured when I heard that it would be a majority rule instead of a sudden death one.

But how did it all start? Reinventing refereeing has been in the air for a while, and during the last board meeting a refereeing committee was formed, composed of Graham Ryding, Mark Chaloner, with Alex Gough acting as Chairman.

Along with his colleagues, Alex thought that a forward thinking promoter like John Flanigan, in Chicago, would be perfect to pioneer the scheme, and although it was all a bit last minute, a meeting between the refs, John F. and 17 of the 24 players still around (a quite astonishing turn out, proving that the players wanted things to change) was called on Friday 19th.

Alex explained the system to the audience, and all the players gave it their full support, condition sine qua non to give the innovation a chance. Not all the refs were that sure it would work, not all the players either, and even John Flannigan started to be a bit nervous… But they all decided to give it a go…

And you know what? It worked very very very well indeed. The players were still able to have a few goes at the Central Man, a few funny lines, but couldn’t argue (although there was a priceless moment where Graham Ryding, one of the Committee Members of the project, turned round and stated “What do you mean I can’t speak with either of the side refs? I want to speak with him [pointing out Dan Jenson], I know him pretty well”!!!!).

And as Alex Gough pointed it out, as they had less pressure on their shoulders, the decisions from the main men were actually pretty spot on, and confirmed by the side refs. It's as if they relaxed, got rid of that stress that we all know too well, and that makes us say the wrong thing to the wrong person at the wrong time…

Well done PSA.

"It thought it went pretty well today, not only we got all the decisions right with three people contributing to the final decision, but more important, we cut down on the discussion with the players.

"And if I had doubts with the procedural aspect of it, I thought we may stumble on who was doing what, those doubts didn’t materialise.

"It’s working…

"I was pretty nervous but after the players meeting, I knew this could definitely work. All credit to Alex Gough, he was the driving force behind this…"
 

"Today was a resounding success, I’m just so pleased the players supported the project and reacted so well to it. For the past few years, we’ve had a tight unit of guys, and they proved it today yet again. And they react well because they feel comfortable and secure with that majority rule."

"Plus, I personally think that the main man took all the good decisions today, up, not up, the calls, because this three ref system takes the pressure away from them, and their call are pretty accurate.

"I want to personally thank John Flanigan for helping us put this pioneering system in place in his tournament, I know he was not that sure about the whole thing, but we made sure that it was his call, and we were all very glad that he decided to go for it.

"I’m delighted this went well, and I’m confident this is the way forward. After all, it’s our game, it’s PSA’s tour, and it was about time we got involved at the refereeing level …"

"Superb, a real success."

"I wasn't sure about the three referee system, but after playing a five setter match, I'm all for it to be honest ... it stops us from totally hammering the ref!"

"It’s pretty good, you cannot argue with the ref, mind you, you can’t argue because you can’t find them! They keep on hiding, so you can only one in the middle, and that’s the one you discuss with!

"But it’s works so far, it’s good…"

At the UCC: #6, Floor 12, Gallery & Art Exhibition
BEHIND THE SCENES: STEVE BACIGALUPO

The first time Steve saw me, I was with Dee Willbee at the entrance of the Cathedral Hall taking pictures, and let’s be honest here, he was not impressed by my camera, as the members quite rightly insist on their privacy. Thank GOD Dee, who was giving me a tour of the place, had cleared my authorisation with John Flannigan and the Top Management, and a large smile lightened Steve’s face.

Pfew.

Steve is probably one of the most organised, efficient, fast, assertive and fair people I’ve met in my travels. Today Special Operation Manager, he arrived here as the Purchasing Manager 24 years ago. But as he was so talented, so involved in all the different departments, from floral arrangements to Chef’s talents, after 18 years, the Club decided to create a special title/job for the man, and that’s how six years ago, he became the “Special Events Manager”.

What’s that? Well, imagine an air controller, or even better, a big spider, with his legs in each department. He is the man with the big picture but down to the last detail. He makes sure that an event like the Infor Windy City Open interacts perfectly with the other departments. He spends his days creating support for each level of the immense organisation that is the University Club, and make sure that the personal is neither servile nor stoic, but develops a real relationship with the members. And from where I stand, it’s working fine…

His favourite sentence? “If you want to help me, do NOT help me! Just do what you are supposed to do…”

And thanks to people like him, this great “living organism” of the University Club of Chicago works like clockwork…
Chicago En Bref , Issue #8
Everything you never knew you needed to know about the Windy City Open
WALID & WAEL

Those two could be twins, couldn’t they? When architect Walid arrived in the Cathedral Hall all the way from Minneapolis where he’s been living for 13 years now, I didn’t need introductions to know it was Wael El Hindi’s brother. And although there's years between them, you could take them for twins…

Due to geographic specificities, Walid hadn’t seen his brother play for seven years, and was very impressed with little Wael during his match with Thierry. And I personally suspect the guts and drive that got the Egyptian to take the third game came from that special presence in the audience…

He is an adorable man, and as Wael states “He’s got three daughters, plus a wife. The man is going straight to Heaven”.

I have no idea what he means…
HONEYMOONER RAMY

You have different ways of preparing yourself for a match, and I thought I heard them all, but Ramy Ashour has a pretty original way, it has to be said.

He sleeps.

His fellow Egyptians came to nickname him “the Honeymooner” because he needs 11, 12 hours of sleep per day, but it goes even further. Before a match, he’ll need to sleep, and will wake up something like 35 minutes before his match, will start jumping up and down in the room, and off to the venue.

He really reminds me of a puppy. Runs for hours and suddenly, plouf! Collapses on the floor, and sleeps for the rest of the day…

But mind Puppy Ramy when he's awake though… Sharp teeth he has, very sharp…

FOOTBALL, AGAIN?

Would you believe that even here in America, I’m doomed with football? Guess what, at the same time as we had the quarter finals starting, the Chicago Bears were playing a few yards away from the University Club against the New Orleans Saints. Well, it was American Football, but freeking Football all the same, and for a very important Bowl something or other.

For you soccer lovers, imagine the quarter finals being played at the same time as the semi-final of the World Cup… Not much chance to have people around, you'd think


But after a very worrying start with barely anybody around, the seats filled up nicely and we finished with nearly all the seats filled by a knowledgeable and standing ovation giving crowd.

And according to the car tweeting and horning outside at about 4pm, there was no doubt in our mind that the local team had won, bless them…

Football. Pffffff.
DIARY OF AN MC ... Part One

Tues 16th, late
Well this is a new thing completely for me, packing my bags to go to a tournament and not actually competing in it! I still couldn’t resist bringing my rackets though! Got to keep the training up.

Weds 17th, very early!!
Leave home at 6am for a 10.40 from Manchester. Met my girlfriend Jayne’s dad the world referee John Massarella. We weren’t on the same flight as mine was a pound dearer and he likes to save money does our John. We agreed to meet at the other end and share a cab to the city – more money saved for John! Got to the other end and I was straight to the Rackets Club of Chicago for an exhibition v Alex Gough – I’m still a player!

Thurs 18th, 5am
Killed myself on bike for half an hour. Getting slightly nervous about the 12 start for my first game as mc. Luckily there weren’t too many people there and I muddled my way through.

Had done a fair bit of preparation before the games so I knew what I was going to say. By the end of the day I had settled in quite nicely but watching eight games consecutively coupled with jetlag finished me off.

Fri 19th, 7am
Nice lie-in today! Now staying at my good friend Aidan Harrison’s house which is an hour away. Good to see him and his fiancé Carrie – I am best man for him in September this year. Got the train back downtown to play Ong Beng Hee who wanted to stay sharp on his day off. Finished at 2-2, I shouldn’t have retired – I can beat these guys!! Kiddin ...

Another eight matches to do but I am starting to enjoy this mcing lark. Got through it and then a very tired Parkey commuted back to the country and collapsed into bed.

Sat 20th, 7am
Last 16, another eight games but a lot more competitive. Looking forward to getting my teeth into today and watching Ramy Ashour get a bit more of a test. He is amazing – it is fantastic to see someone so young with such talent and a great attitude.

I am starting to build my own style and interview techniques. The new refereeing system was brought in and was a success.

After the matches was the tournament party which was well attended at the University Club and then a few of us headed out to sample the Chicago night-life at Syn Club. I now have a room at the club for two nights so no commuting.
 
Chicago En Bref , Issue #9
Everything you never knew you needed to know about the Windy City Open
MARVIN THE MARVEL

For a French, getting to meet a Black American born in Memphis in 1935 in raging segregation is a chance you don’t get every day. His name is Marvin, and the warm kind clever understanding pacifist has been working here since 1978.

At the time, Marvin had a full time job in the country's biggest book store as traffic manager, but needed some extra income. He loved the contact with people, was good with his hands, and applied for a part time bar tender at the University Club of Chicago.

The Club didn’t need a bar tender, but they needed a bell boy, as the club was undergoing some revolutionary changes, like allowing Ladies in - I know, big mistake - but I’m sure it looked like a good idea at the time…

So Marvin started at the bottom, quickly becoming the Night Bell Captain, complementing his day job beautifully. But 15 years ago, the company he worked for closed down. It was a shock, imagine, after 35 years working there… That’s when the man started working full time, and is now the All Shift Bell Captain.

"For me, every day is a good day, because I love my job, I’m a people person, I love talking with the members, making sure that they are directed to the right department, that they understand our rules, like the dress code – that can be a bit tricky sometimes.

"We can get 300 to 400 people in the space of a few minutes at lunch and at dinner times, and we want to make sure that they feel looked after, and comfortable. We greet them with a hand shake, with a smile. It makes all the difference."

Marvin has met congressmen, the governor, the first black Mayor of Frisco, and even two US Presidents, Gerarld Ford, may he rest in peace, and Jimmy Carter and his wife, "people like you an me, with the Southern hospitality"…

But no mind the title. Martin likes just… meeting people.

MAGIC FINGERS

I got to see that lovely face of Katherine Anabo’s every day since I arrived in Chicago. And I assumed she was part of the University staff, as there are so many people working on this event.

But one day I got to see her at work, right next to the court, in the area reserved for the players. And that’s when I understood she was THE lady the players were so complimentary about.

Very simple really, that gorgeous lady, adorable, dedicated, generous has been giving sports massage to the athletes for the fourth time this year, free of charge. And her appointment book has been very full, let me tell you.

She used to work as a freelance, but she’s been working at the Club now for nine months. "I had my own practice for years," she said, "but the Club kept proposing a job as they had a vacancy, and as I was like you very impressed by the club, I decided to give it a try."

She fitted in perfectly in the “living organism”, and now belongs to the “Bath Department” (no, not a bathtub, but they call the SPA that, I was surprised too) which has the “oldest” employee within the house, Bill, who has been working at the University Club of Chicago for 40 years…

They must be doing something right for people to want to stay that long…?


Oscar, Dee & Marvin at
the Christmas Dinner

DIARY OF AN MC ... Part Two

Sun 21st, 7am.

Was rudely awoken by my (very brief roommate) Mark Krascjeck who had to catch a flight. Couldn’t get back to sleep as my head was hurting so much – never drinking again. Took two resolve extras and had breakfast and still couldn’t shake it off. This was a bad one. Really didn’t want to mc with a hangover.

By one I was feeling marginally better and it was on with the show. Well we were treated to some unbelievable squash and it was only a shame more people didn’t watch due to the big NFL game between the Bears and the Saints. Decided to stay in the room on my own and get an early night to recover.

Mon 22nd, 7am.
Good plan. Feel well rested and ready for the day. Semis start at six so I have a day to enjoy Chicago! Yippee!

Mon 22nd Jan, late.
Commentated on both semi-finals for Jean and really enjoyed it. Obviously was also MC-ing so mind was fairly active for a couple of hours! It was nice to wind down afterwards and have a meal on the 12th floor with semi-finalist John White, a few of the other players and our lovely Framboise.

There was some great banter, particularly with Whitey who was in great form. It was very nice of Carter Kennedy on behalf of the university club to buy us a nice red, and when tournament promoter John Flanigan joined us we put the world to rights.

Looking forward to a nice sleep and a great final tomorrow. Bring it on!

Tues 23rd. 8am.
Finals day! A bit of writing and research with breakfast and then off to play Dan Jenson in a training match. I won’t tell you the result but he was lucky! It’s great to have a full day in Chicago as the pre-finals dinner isn’t til 5.30. time to do a bit of shopping and buy Jayne a new ipod for her birthday. Also spent some time with Aidan who was downtown for the final.

At the pre-finals I interviewed rickets (who was in a suit) and Shabana who was in his tracksuit) ready to play. Maybe that was a sign! When I asked Shabana how he felt he said “overdressed”. That drew a laugh and made my brief task very easy. These pre-match things are not ideal for the players but they are worth it to keep the sponsors happy.

Onto the final and I commentated again with Julian Illingworth and it went well. Shame rickets couldn’t win the 3rd but he made it exciting at the end. Shabana was a worthy champion and he said some nice words at the champagne reception. He should be very proud of himself.
I would like to thank Aidan Harrison for suggesting my name as mc, John Flanigan for having me and running another great event, and Conor O’Malley, Mark Heather for their support. I have really enjoyed my first PSA in a different capacity and I would love to come back next year and try to do a better job.
 

and now - Windy City Open 2014

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